1. What materials are your collars made from?
Our collars are handcrafted from premium vegetable-tanned Italian leather, renowned for its durability, elegance, and comfort. Vegetable-tanned leather is a natural and eco-friendly choice, free from harmful chemicals, making it safer for your dog and the environment. Each collar is lined with soft suede for added comfort, and all hardware is made from the highest quality materials to ensure strength, durability, and a luxurious finish.
2. Where are your products made?
All our products are proudly handcrafted in England by an exceptionally skilled team of passionate individuals, ensuring exceptional quality and attention to detail.
3. Why is vegetable-tanned leather better?
Vegetable-tanned leather is tanned using natural tannins from plants, making it a sustainable and environmentally friendly option. Unlike chemically treated leather, it ages beautifully, developing a rich patina over time. This process also produces leather that is hypoallergenic, strong, and uniquely characterful, perfect for creating durable and luxurious dog collars.
4. Are your collars suitable for all dog breeds?
Yes, our collars are available in a range of sizes to fit dogs of all breeds and shapes. Please refer to our sizing guide to find the perfect fit for your dog.
5. How do I measure my dog for a collar?
To find the right size, measure your dog’s neck with a soft measuring tape, allowing for two fingers of space between the tape and your dog’s neck for comfort. Use this measurement to select the appropriate size from our sizing chart.
6. Are your collars durable for active dogs?
Absolutely! Our collars are designed to be sturdy and hardwearing, making them suitable for active dogs and daily adventures. The vegetable-tanned leather is treated to resist wear and tear while maintaining its luxurious feel, while the high-quality hardware ensures reliability and longevity.
7. How do I care for my leather collar?
To keep your collar looking its best, clean it with a damp cloth and mild soap if needed. Avoid prolonged exposure to water, and use a leather conditioner occasionally to maintain its softness and shine.
8. Do you offer matching leads or accessories?
Yes, we have a range of matching leads and accessories designed to complement our collars, ensuring your dog steps out in style.
9. What is your return policy?
We offer a 30-day return policy on unused items in their original condition. Customized or personalized items are non-returnable unless they arrive damaged or defective.
10. Do you ship internationally?
Yes, we ship worldwide! Shipping rates and delivery times vary based on your location. Please check our shipping page for detailed information.
11. How can I contact you if I have further questions?
We’re here to help! You can reach us via email at hello@collarandcrown.co.uk or through the contact form on our website.
